I have used the free version of this program for years. It was sold to Cobbysoft and suddenly last week there was an update which I downloaded. Nowhere did it say that if you installed the update, you would lose the backup functionality unless you paid for the Pro version. I was unable to go back to the previous program because my data was lost so stupidly I paid for the upgrade. The upgrade is exactly like the free version but still without backup functionality. The support is horrible and simply asks you to fill out a ticket. I was tricked into getting the paid upgrade and now have a useless program. Keep the great version 4 which was available before and save yourself the money.